Monitoring and Application Support
Monitoring without your own resources
A constant monitoring of your systems is important to you, but you do not have the necessary resources or the knowledge to operate a professional monitoring and to run the incident management effectively? On demand we also take over the detailed monitoring of your applications and attend to malfunctions all around the clock. By means of jointly developed emergency concepts, we take care of a fast restart of your web-applications and analyze the malfunctions in depth.
Long-term monitoring as a precaution measure
Not only current malfunctions should be part of monitoring – the early detection of bottlenecks is almost more important. In this case, long-term trend analyses help planning system resources. Whether capacity utilization, hard drive occupancy or traffic – long-term trends help to intervene early and to further develop resources before malfunctions occur and applications become unstable.
Successfully running applications – absolutely stress-free
You are planning the introduction of a new web-application in your company? You do not have suitable personnel to run these applications? You do not want to familiarize yourself with another technology? We take care – whether at our business premises or yours – of the operation and the maintenance of you web-application. The extent of services and response times are agreed upon in individually coordinated Service Level Agreements, as well as coordination of processes that integrate seamlessly in existing processes and infrastructure projects. Thus you can reconcile planning certainty and service quality without having to provide internal resources.